Service Agreement

This document constitutes an official offer (public proposal) by Individual Entrepreneur Panova Elvira Viktorovna (hereinafter — the "Service Provider" or "Operator") to enter into an agreement for the provision of information services (hereinafter — the "Agreement") under the terms set forth below, with any individual or legal entity (hereinafter — the "User" or "Client").

Acceptance of this offer is effected by registering on the web platform aidesignspace.pro and/or using the Telegram bot @aidesignspace_bot, and/or making payment for the Platform services.

1. General Provisions

1.1. Parties to the Agreement

1.1.1. Service Provider (Operator) — IE Panova Elvira Viktorovna, providing access to the AI Design Space online platform and its services.

1.1.2. User (Client) — an individual or legal entity that has accepted the terms of this offer and uses the Platform services.

1.2. Subject and Scope

1.2.1. This Agreement governs the relationship between the Service Provider and the User when using the website https://aidesignspace.pro (hereinafter — the "Platform") and the Telegram bot @aidesignspace_bot (hereinafter — the "Bot").

1.2.2. The Agreement comes into effect from the moment of acceptance by the User and remains in force until all obligations of the Parties are fulfilled.

1.3. Acceptance of the Offer

1.3.1. Acceptance of this offer is constituted by the User performing one of the following actions:

• Registering an account on the Platform via Google, Telegram, or email;
• Using the functionality of the Platform or Bot;
• Paying for any pricing plans or Platform services;
• Uploading files (assets) to the Platform;
• Creating generations using AI services.

1.3.2. Acceptance of the offer constitutes unconditional agreement by the User with all terms of this Agreement without any exceptions or restrictions.

1.4. Amendment of Offer Terms

1.4.1. The Service Provider reserves the right to amend the terms of this offer at any time by publishing a new version on the Platform.

1.4.2. The new version takes effect upon publication, unless otherwise specified in the revised version itself.

1.4.3. Continued use of the Platform after publication of changes constitutes the User's consent to the new version.

2. Terms and Definitions

For the purposes of this Agreement, the following terms have the meanings set forth below:

Platform — the software and hardware system located at https://aidesignspace.pro, providing access to AI content generation services.

Bot — the Telegram bot @aidesignspace_bot, serving as an interface for accessing Platform functions.

Account — the set of data about the User stored in the Platform system, providing access to personalized features.

Asset — any file uploaded by the User or generated by the Platform (image, video, 3D model, audio, text).

Generation — the process of creating content using artificial intelligence technologies based on the User's prompts (text requests) and/or references (source images).

Project — an organizational structure for grouping generations and assets within the Platform.

Folder — a container for storing projects within the User's workspace.

Workspace — the User's personal area containing all their projects, folders, and assets.

Prompt — a text description used to generate content via AI.

Reference — an image uploaded by the User for use as source material during generation.

AI Providers — third-party generative artificial intelligence services (OpenAI, Midjourney, Stable Diffusion, Minimax, Comet, KIE, etc.) integrated into the Platform.

Pricing Plan — a set of service conditions (generation limits, features, pricing) selected by the User.

Referral Program — a reward system for attracting new Users to the Platform.

Partner Program — a program for legal entities and sole proprietors providing commercial cooperation with the Platform.

3. Subject of the Agreement

3.1. Platform Services

3.1.1. The Service Provider undertakes to provide the User with access to the following information services:

• Image Generation — creating visual content based on text prompts and/or references using AI models;
• Video Generation — creating video clips based on prompts and/or references;
• 3D Model Generation — creating three-dimensional objects;
• Audio Generation — creating sound files and music;
• Text Generation — creating descriptions, prompts, and text content;
• Asset Storage — cloud storage of uploaded and generated files in Cloudflare R2 infrastructure;
• Project Management — creating, editing, and organizing projects, folders, and workspaces;
• Access via Web Interface and Telegram Bot — using all features through a browser or messenger;
• Academy — access to educational materials and guides;
• Participation in the Referral/Partner Program (subject to the conditions of Section 7).

3.2. Limitations and Technical Conditions

3.2.1. The quality and speed of generation depend on third-party AI providers and may vary.

3.2.2. The Service Provider does not guarantee uninterrupted 24/7 service availability and is not liable for technical failures of AI providers.

3.2.3. Maximum upload file sizes, generation limits, and other technical parameters are determined by the selected pricing plan.

3.3. Service Territory

3.3.1. Services are provided within the Russian Federation and beyond, subject to technical availability.

3.3.2. The User is solely responsible for compliance with the laws of their country of residence.

4. Registration and Account

4.1. Registration Procedure

4.1.1. To use the Platform, the User must complete registration through one of the following methods:

• Via Google OAuth (authorization using a Google account);
• Via Telegram (authorization using a Telegram account);
• Via email (registration with an email address and code confirmation).

4.2. User Obligations

4.2.1. The User undertakes to provide accurate and up-to-date information during registration.

4.2.2. The User is responsible for the security of their account credentials and shall not transfer access to third parties.

4.2.3. Any actions performed using the User's account are deemed to be performed by the User.

4.3. Account Suspension and Deletion

4.3.1. The Service Provider reserves the right to suspend or delete the User's account in the following cases:

• Violation of the terms of this Agreement by the User;
• Use of the Platform for unlawful purposes;
• Generating prohibited content (child exploitation material, extremism, content violating the rights of third parties);
• Upon request from government authorities;
• Account inactivity for more than 12 months (with prior notice).

4.3.2. The User may delete their account at any time through the Platform interface.

5. Platform Services

5.1. Generative AI Services

5.1.1. The Platform provides access to the following types of generations:

• Image: Seedream4, Nano Banana, Gemini Image, Minimax Image, and others;
• Video: Minimax Video, Kling, and others;
• 3D (three-dimensional models);
• Audio (sound and music);
• Text (text content).

5.1.2. The list of available models may be changed by the Service Provider without prior notice.

5.2. Asset Storage

5.2.1. All uploaded and generated files (assets) are stored in Cloudflare R2 cloud infrastructure.

5.2.2. Asset storage duration depends on the pricing plan and old file purge settings.

5.2.3. The User may delete their assets at any time through the Platform interface.

5.3. Project Management

5.3.1. The User may create an unlimited number of projects, folders, and workspaces (within pricing plan limits).

5.3.2. All projects and generations are linked to the User's account and are not accessible to third parties (except as required by applicable law).

5.4. Usage Restrictions

5.4.1. The User is prohibited from:

• Generating content that violates applicable laws (extremism, pornography, incitement to hatred, copyright infringement, etc.);
• Using the Platform for spam distribution, phishing, or malware dissemination;
• Mass generation for the purpose of reselling content without agreement with the Service Provider;
• Using technical means to circumvent Platform restrictions (scraping, unauthorized automation, DDoS attacks);
• Using images of third parties as references without their consent (violation of the right to one's own image).

5.4.2. Upon discovering violations, the Service Provider reserves the right to immediately block access to the Platform without refund.

6. Pricing Plans and Payment

6.1. Pricing Plans

6.1.1. The Platform offers the following pricing plans:

• Free — limited access to basic features;
• Studio — expanded functionality with increased generation limits;
• Client — full access to all models and priority processing;
• Team — team access, shared projects, and maximum limits;
• Enterprise — custom terms for legal entities.

6.1.2. Full descriptions of pricing plans, limits, and costs are available at aidesignspace.pro/pricing.

6.2. Payment Procedure

6.2.1. Payment is made by the User through integrated payment systems (bank cards, electronic wallets, Faster Payment System, etc.).

6.2.2. The moment of payment is considered to be the crediting of funds to the Service Provider's settlement account.

6.2.3. Upon successful payment, the User receives access to the selected pricing plan.

6.3. Refund Policy

6.3.1. Refunds are provided in the following cases:

• Technical inability to provide services due to the Service Provider's fault (for more than 7 calendar days);
• Double or erroneous charge;
• Upon written request from the User within 3 days of payment (in the absence of actual use of services).

6.3.2. Refunds are not provided if the User:

• Has violated the terms of this Agreement;
• Has partially or fully used generation limits;
• Requests a refund due to subjective dissatisfaction with the quality of AI generations.

6.4. Automatic Subscription Renewal

6.4.1. When choosing a subscription with automatic renewal, funds are charged at the end of each billing period.

6.4.2. The User may disable automatic renewal in their account at any time.

6.5. Card Storage and Recurring Payments

6.5.1. To enable automatic subscription renewal, the Platform uses a card storage (tokenization) mechanism.

6.5.2. During the first payment, the User provides explicit consent to save encrypted card data with the payment provider, which is PCI DSS Level 1 certified.

6.5.3. How it works:

• Card data is not stored on AI Design Space servers;
• The payment provider creates a unique card token;
• Subsequent charges are made via the token without re-entering card details;
• All transactions are protected by 3D-Secure and require bank confirmation (when applicable).

6.5.4. User Rights:

• View saved cards in "Account → Payments";
• Delete any saved card at any time;
• Cancel subscription and automatic charges;
• Revoke consent for card storage. Accumulated tokens are retained and expire only if no active subscription is maintained for two months.

6.5.5. Subscription and Auto-Payment Cancellation:

To cancel automatic payments, the User must:

1. Log in to their account at aidesignspace.pro
2. Go to "Account" → "Payments"
3. Click "Cancel Subscription"
4. Confirm the action

Alternatively:

• Send a written request to aidesignspace.pro@gmail.com
• Contact support via Telegram bot @aidesignspace_bot

6.5.6. Subscription cancellation takes effect immediately. Access to paid features is retained until the end of the already paid period. No refund is provided for the unused portion, except as stipulated in section 6.3.

6.5.7. When a saved card is deleted or a subscription is cancelled, automatic charges cease. The Service Provider shall not be liable for charges that occurred before receipt of the cancellation notice.

7. Referral and Partner Program

7.1. General Provisions

7.1.1. The Platform provides Users with the opportunity to participate in a referral program (for individuals) and a partner program (for legal entities and sole proprietors).

7.1.2. Participation in the programs is voluntary and does not affect access to the core features of the Platform.

7.2. Referral Program (for Individuals)

7.2.1. Participation Terms:

• The referral program is available to all registered Users;
• Participants receive a unique referral link and promo code in their account. The referrer generates the link and promo code independently;
• The promo code value depends on the referrer's status and their current plan;
• When a new User registers via a referral link, both participants receive a reward.

7.2.2. Reward Amounts:

• Referrer (inviter) receives a bonus in the form of free generations or a discount on the next subscription, plus a percentage of the referral's first payment (10–20%). The reward is active as long as the invitee maintains an active subscription and the referrer is also subscribed to the Platform.
• Referral (invitee) receives a welcome bonus and a discount on the first subscription (5–20%).

7.2.3. Accrual Process: rewards are accrued automatically; bonuses are credited within 3 business days; cash payouts — at least once per month upon reaching the minimum threshold of 5,000 RUB.

7.2.4. Restrictions: multi-accounts, bots, and spam mailings are prohibited. In case of fraud — cancellation of bonuses and account suspension.

7.2.5. Bonus Validity: free generations — 12 months; monetary funds — 24 months.

7.3. Partner Program (for Legal Entities and Sole Proprietors)

7.3.1. Participation is available for legal entities, sole proprietors, and self-employed individuals (by agreement). Applications are submitted via aidesignspace.pro/partner.

7.3.2. Compensation: 5–20% commission on each payment from attracted clients, recurring payouts for 12 months, volume bonuses up to 30%.

7.3.3. Upon approval, a separate partner agreement is concluded. Settlements are based on acceptance certificates.

7.3.4–7.3.7. Detailed terms for client acquisition, partner obligations, and termination procedures — as agreed upon when formalizing the partnership.

7.4. Monitoring and Control

7.4.1. The Service Provider monitors referral/partner activities. In case of violations — cancellation of bonuses, suspension, termination.

7.5. Program Terms Amendments

7.5.1. Terms may be changed with 14 days' notice. Published at /partner and sent by email.

8. Rights and Obligations of the Parties

8.1. Rights of the Service Provider

8.1.1. The Service Provider has the right to: modify Platform functionality; set pricing; suspend operations for maintenance (24-hour notice); remove content that violates the law; suspend accounts; transfer anonymized data to AI providers; use anonymized statistics.

8.2. Obligations of the Service Provider

8.2.1. Provide access in accordance with the pricing plan; ensure the security of personal data (Federal Law No. 152-FZ); process inquiries within 3 business days; notify of significant changes; store assets in accordance with the pricing plan.

8.3. Rights of the User

8.3.1. Use the Platform according to the pricing plan; delete their account; download assets; contact support; request a refund (Section 6.3).

8.4. Obligations of the User

8.4.1. Comply with this Agreement and applicable laws; not violate the rights of third parties; not upload images of individuals without consent; not generate prohibited content; pay for the plan on time; maintain the security of their account.

9. Intellectual Property

9.1. Platform Rights

9.1.1. All rights to software, design, trademarks, and other intellectual property of the Platform belong to the Service Provider.

9.2. Rights to Generated Content

9.2.1. Exclusive rights to AI-generated content belong to the User from the moment of generation.

9.2.2. The User may use the content for commercial and non-commercial purposes, except where it violates AI provider licenses or the rights of third parties.

9.3. Asset Usage License

9.3.1. The User grants the Service Provider a non-exclusive, free, perpetual license to use assets for: providing services; marketing materials (with consent); training AI models (in anonymized form).

9.4. Liability for Infringement of Third-Party Rights

9.4.1. The User is solely liable for any infringement of copyright, related rights, rights to one's image, and other rights of third parties.

10. Liability of the Parties

10.1. Service Provider Liability

10.1.1. The Service Provider is not liable for: the quality of AI generations; temporary unavailability; data loss due to reasons beyond the Service Provider's control; losses related to the use of the Platform.

10.1.2. Maximum liability is limited to the amount paid by the User in the last 3 months.

10.2. User Liability

10.2.1. For violation of terms — liability in accordance with applicable law.

10.2.2. Obligation to compensate the Service Provider for losses in full.

10.3. Force Majeure

10.3.1. The Parties are relieved of liability in circumstances of force majeure: military actions, natural disasters, government acts, blocking of AI provider services, large-scale cyberattacks.

11. Confidentiality

11.1. Processing of personal data is carried out in accordance with the Privacy Policy.

11.2. By using the Platform, the User consents to the processing of their personal data.

11.3. The Service Provider undertakes not to disclose personal data to third parties, except in cases of: written consent; government requests; anonymized data for AI providers.

12. Dispute Resolution

12.1. All disputes shall be resolved through negotiations.

12.2. If negotiations fail — in court at the location of the Service Provider (Samara, Russia).

12.3. Pre-trial claim procedure is mandatory. Review period — 10 business days.

13. Final Provisions

13.1. The Agreement takes effect upon acceptance and remains in force until all obligations are fulfilled.

13.2. May be terminated by either Party with 3 calendar days' notice.

13.3. Upon termination, the User loses access but retains the right to download assets within 30 days.

13.4. Notifications are sent by email or through the Platform interface.

13.5. Invalidity of any provision does not invalidate the Agreement as a whole.

13.6. This Agreement is drawn up in Russian and is governed by the laws of the Russian Federation. This English version is provided for informational purposes only; in case of discrepancies, the Russian version shall prevail.